Skip to main content
All CollectionsAccount verification
What’s account verification?
What’s account verification?

Learn more about account verification, including why you should verify your account and the information required.

Updated today

Account verification is the process of confirming your identity by submitting the required documents.

At Cloudbet, you’re strongly advised to verify your account as soon as you sign up to ensure the safety of your account and funds. You may also be asked to submit verification documents at any time.

Why should I verify my account?

Verifying your account enhances security, prevents fraud, and confirms your identity as the account holder. Once verified, you will also have full access to withdrawals without daily limits.

What verification information is required?

The required information depends on the verification level you choose:

  • Level 1 verification: A phone number is required.

  • Level 2 verification: This requires a photo of your ID and proof of address, as well as face verification.

For your account security, you’re advised to complete both verification levels if you haven't done so already.

Frequently asked questions

How do I verify my account?

You can verify your identity in your account settings. For step-by-step instructions, see this page.

What if I don’t verify my account?

Account verification is usually optional. Without verifying your account, you can access and place bets on Cloudbet, but you’ll be limited to a daily withdrawal amount. However, if you’ve been asked to verify, you must complete verification before you continue to use Cloudbet.

Why am I being asked to verify my account?

Cloudbet may ask you to verify at any time to ensure the security of your funds and account. This also helps us comply with regulatory requirements and ensure a safe experience for everyone.

Did this answer your question?