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How do I contact Cloudbet Customer Support?

Contact customer support anytime via live chat or email. Get 24/7 help with your questions or issues.

Updated today

Cloudbet Customer Support is here for you 24/7—via live chat and email.

24/7 live chat

The fastest way to get support is through live chat. You’ll usually get a response within minutes. Here’s how to start a chat:

  • From the Cloudbet Help Center: Select the chat widget at the bottom right of the site.

  • From the sports or casino lobby: Select Support at the bottom left of the site.

Email support

You can send an email to customer support at [email protected]. You can typically expect a response within a few hours.

Make sure to use the email address linked to your Cloudbet account. This helps the team locate your details and resolve your issue faster.

What can customer support help with?

Cloudbet Customer Support can assist with questions or issues related to:

  • Offers and promotions, like Cloudbet Rewards

  • Sports and casino bets

  • Deposits and withdrawals

  • Account management

If you’re a Cloudbet VIP, you can get direct assistance from your VIP Manager.

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