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I can’t sign in to my Cloudbet account

See the common reasons for login issues and what you can do to resolve them.

Updated this week

If you can't sign in to your Cloudbet account, check these common reasons for login issues.

Incorrect login credentials

Make sure you entered the correct email address and password. If you forgot your password, reset your password.

You’re in a restricted jurisdiction

Cloudbet isn’t available in certain jurisdictions. If you're in one of those jurisdictions, you won’t be able to access your account.

You activated self-exclusion

If you’ve activated temporary self-exclusion, you won’t be able to sign in to your account until the self-exclusion period ends. If the self-exclusion is permanent, your account will be closed indefinitely.

Your account was blocked

If your account was blocked, you'll see an error when trying to sign in. If you believe your account was blocked by mistake, contact customer support.

Still stuck? Reach out to customer support—we’re here to help.

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