For your account safety, you’re advised to verify your account once you’ve signed up. You may also be asked to verify your account at any time.
When verifying your account, you’ll need to submit a photo of your ID and proof of address, in addition to your phone number.
A photo of your ID
Your ID can be your passport, driver’s license, residence permit, or ID card. Your full name, face, and ID number must be visible on the photo.
Proof of address
Acceptable proof of address includes the following:
Utility bills
Rental agreements
Bank statements
Municipal government correspondence
The proof of address must include your full name, address, and a date within the last three months.
Tips on submitting your documents
Upload clear scans or photos of your documents.
Photocopies will not be accepted.
The name on your ID must match the name on the proof of address.